The onboarding process is you explaining to your client what your workflow is: what tasks to expect to be completed when those will be completed, deadlines, service price, payment type, how and when to reach you; what is required from them before you start the work.
This is a great way to determine your customer’s goals BEFORE you start working on the project because they can let you know in a hurry what they expect to achieve, but when they see it all written down they start to filter what is important and what’s not so important for them.
In this episode, you will...
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